Mystica Summit ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit https://mysticasummit.com, purchase event tickets, or interact with our services.
If you have questions about this policy, contact us at festival@mysticasummit.com.
Information We Collect
We may collect your name, email address, billing address, phone number, ticket and order details, payment information (processed securely by our payment providers such as Stripe or PayPal), technical information such as IP address and browser data, and any messages or enquiries you send us.
How We Use Your Information
We use your data to process ticket purchases, deliver event access and recordings, send booking confirmations and updates, provide customer support, send marketing communications when you consent, improve our services, and comply with legal obligations.
Legal Basis for Processing (EEA/UK)
We rely on different legal bases depending on the purpose. These include fulfilling a contract with you, your consent for marketing and cookies, our legitimate interests in improving services and security, and compliance with legal obligations such as tax and accounting requirements.
Sharing Your Information
We will never sell your personal data. We may share it with trusted third parties such as payment processors, email providers, hosting or analytics services, event partners or speakers (only with your consent), and legal authorities when required by law.
Cookies & Tracking
Our website uses cookies to function properly, remember your preferences, and collect analytics. Some cookies are essential, while optional ones such as analytics and advertising require your consent. You can adjust cookie settings in your browser.
Security & Data Retention
We take reasonable measures to protect your personal data, although no system is completely secure. We keep your information only as long as necessary for the purposes described in this policy, including legal and tax requirements.
Your Rights
You have the right to access the personal data we hold about you, request corrections or updates, request deletion of your data unless we must keep it by law, withdraw consent for marketing, and request a copy of your data in a portable format. To exercise your rights, contact us at festival@mysticasummit.com.
Children
Our services are not directed at children under 16. We do not knowingly collect data from minors. If you believe we have collected data from a child, please contact us so we can remove it.
International Transfers
Your data may be processed outside your country of residence. Where this occurs, we use appropriate safeguards such as standard contractual clauses to protect your information.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend you review their policies directly.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will always be available on this page with the latest "Last updated" date shown above.
Contact Us
If you have any questions about this Privacy Policy or how your data is used, please contact:
Email: festival@mysticasummit.com